Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.haute-swimwear.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We also use cookies to track cart activity and when/if a cart is abandoned and may be used to send a cart abandonment SMS. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Cookie Policy
1. What are cookies?
Cookies are small files that Haute Swimwear (“We", "Us", "Our") stores on your computer to enable certain features on the domain lounge.com or any subdomains (the Website). They are used to 'remember' when your computer or device accesses the Website. They allow us to remember if you are logged in to your account, and what items (if any) are in your cart. Cookies also allow us to work alongside our web analytics partner, Google Analytics, to analyze your use of the Website, and which pages or products you use or engage with the most. This helps us to improve the Website and its services.
We may match the data captured via cookies with personal data that we already hold about you, to better understand your preferences. This allows us to continually improve the relevance of our promotional communications, your shopping experience and our products and services.
Cookies can never be used to access information that you do not provide. Your privacy is very important to us, and we will always ensure that our cookies cannot be used to compromise your personal information in any way.
2. What your cookies are used for
Our cookies are used to:
- Collect your browsing and purchasing behaviour;
- Monitor the pages or web functions you prefer;
- Analyze where you spend most of your browsing time.
- Enhance our marketing and advertising efforts (particularly targeted campaigns through digital channels and social media).
3. Marketing cookies
Haute Swimwear works with partners who serve advertisements or present online offers on our behalf. These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as measuring the effectiveness of the advertising campaign.
4. Turning off cookies
You can change the settings in your browser to block cookies.
Blocking cookies differs from browser to browser - however, you can usually enable it in the 'Settings' or 'Internet Options' section of your browser.
Cookies can be deleted using your web browser. However, unless they are disallowed, they will be replaced the next time you visit the Website. This is common for all sites.
If you wish to disable cookies completely, you will need to change your website browser settings to reject cookies - however, this may impact your shopping experience. Haute Swimwear cannot be held accountable if this occurs.
How you disable cookies will depend on the browser you use. Further details on how to disable cookies for the most popular desktop browsers are displayed here (these may vary depending on operating systems and browser versions):
For Microsoft Internet Explorer:
- Select the menu 'Tools' then 'Internet Options'.
- Click on the 'Privacy' tab.
- Select 'Advanced'.
- Confirm your choices.
For Google Chrome:
- Select 'Settings' and click on 'Advanced'.
- Under 'Privacy and Security', click 'Content Settings'.
- Click 'Cookies'.
- Confirm your choices.
For Safari:
- Choose 'Preferences' and then 'Privacy'.
- Click 'Block all cookies'.
For Mozilla Firefox:
- Click the Menu icon then select 'Options'.
- Click 'Privacy and Security'.
- Find the menu 'Cookies'.
- Confirm your choices.
For Opera 6.0 and further:
- Click the Menu icon and select 'Settings'.
- Click on 'Privacy & Security'.
- Confirm your choices.
5. Cookies we use
There are two types of cookies that may be used during your visit to the Website:
1. Session cookies
Session cookies are deleted after each visit to the Website. For example, when browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. Session cookies allow you to add an item to your basket, then complete the checkout process. Disabling these cookies via your web browser will mean you will be unable to place an order on the Website.
2. Persistent cookies
Persistent cookies remember you for a set period of time, allowing wishlists and/or previously viewed products to be displayed when you next visit the Website if you are logged in to your account.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SMS Marketing
Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided.
You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at hello@haute-swimwear.com
Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@haute-swimwear.com or by mail using the details provided below:
Haute Swimwear
[Re: Privacy Compliance Officer] - 20725 N.E. 16th Avenue, Suite A28, Miami, FL 33179, United States